Shipping Policy

Thank you for shopping with Mobile Closet.

All orders are processed within 3–7 business days after payment is confirmed. Processing times may vary during new drops, launches, holidays, or periods of high order volume.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Times

Delivery times vary depending on the destination and shipping carrier. Estimated delivery times begin once your order has been shipped:

• Puerto Rico: 2–7 business days

• United States: 3–10 business days

• International Orders: Delivery times may vary depending on location and customs processing

Please note that delivery times are estimates and are not guaranteed.

Local Pickup / Puerto Rico Orders

Customers located in Puerto Rico may have the option for local pickup or delivery options provided by Mobile Closet.

Pickup details, location, and availability will be communicated after the order has been confirmed.

Customers must provide accurate contact information to coordinate pickup. Orders must be picked up within a reasonable timeframe after being notified that they are ready.

Failure to pick up an order within the communicated timeframe may result in the order being subject to additional arrangements.

Shipping Information

Customers are responsible for providing accurate shipping information at checkout. Mobile Closet is not responsible for delays, lost packages, or failed deliveries caused by incorrect addresses provided by the customer.

If a package is returned to us due to an incorrect address, the customer will be responsible for any additional shipping costs required to resend the order.

Order Tracking

Once your order has shipped, tracking information will be sent to the email provided at checkout. Customers are responsible for monitoring their tracking information and ensuring someone is available to receive the package when necessary.

Lost, Stolen, or Delayed Packages

Mobile Closet is not responsible for packages that are lost, stolen, delayed, or marked as delivered by the shipping carrier.

If your package is marked as delivered but you have not received it, please contact the shipping carrier directly to file a claim.

Pre-Orders & Limited Drops

Some Mobile Closet releases may be available as pre-orders or limited drops. Estimated shipping dates will be communicated on the product page or through our official channels.

Thank you for supporting Mobile Closet.